At GoTime Cloud we are launching our new technical support platform. In order to offer a higher quality support and allow greater traceability, a new tool has been deployed as the only official channel for reporting incidents of the time control platform, GoTime Cloud.
If you are already a GoTime Cloud customer you can access your account by following these simple steps:
It is the responsibility of our customers to use this platform correctly. It is not allowed to share your access with third parties. GoTime Cloud reserves the right to penalize customers for any unauthorized use by third parties.
With the new technical support platform, our goals are to increase the quality of our service and reduce response times. In this way, as a GoTime Cloud customer, you will have at all times the tracking information of your incidents and you will be able to consult the history of your tickets and doubts through the web support platform.
We expect our platform to provide agility in resolving incidents. If you have any questions or suggestions in this regard, please do not hesitate to contact your account manager.
A warm greeting.
The technical team.